The Home Upgrades Program has reached capacity and is currently waitlisting all applicants. If you are interested in receiving support through the Home Upgrades Program, we invite you to proceed with your application and we will contact you if the program begins servicing new homes in your area.

We help Albertans reduce their energy consumption by installing energy-saving measures and providing energy education
free of charge.

Improving the Lives and Homes of Albertans
Life is expensive enough without the stress of high and sometimes unaffordable energy bills. For the one in five Albertan families struggling to pay these bills, high energy costs can mean compromising on life necessities such as health, food, safety, and comfort.

We can help.
The Home Upgrades Program offers free energy efficiency education and home upgrades to qualified families living in Calgary, Canmore, and Edmonton. We identify and install upgrades based on each household’s unique needs, such as new furnaces and insulation, and utilize air-sealing to improve efficiency. The program is designed to reduce energy costs and improve the comfort, safety, and efficiency of Albertan homes.
Frequently Asked Questions
Who qualifies for the program?
The Home Upgrades Program is open to income-qualified Calgarians—both homeowners and renters—living in detached homes, duplexes, or townhouses that are not electrically heated. Homes must be installed on a permanent foundation to be eligible.
Eligibility is based on the number of people living in the home and the total household income (including income from anyone 18 or older who lives in the home).
Number of People living in the Home, Maximum Household Income (Before Tax)
- 1 person, $54,353
- 2 people, $67,665.60
- 3 people, $83,187.10
- 4 people, $100,998.90
- 5 people, $114,552
- 6 people, $120,990
- 7 people or more, $143,839.90
What should I expect if I’m selected for upgrades?
Step 1: Complete an application form
Step 2: You will receive an email confirming if you’re eligible, or not.
Step 3: You may be asked to confirm your household income (from anyone 18 or older living in your home) and share details about your energy and water bills. When reviewing applications, we look at how much of your income is going toward utility bills.
Step 4: If your home qualifies, we’ll contact you to book a time for one of our friendly home assessors to visit. During the walkthrough, they’ll install some immediate energy- and water-saving items such as LED light bulbs, water-saving devices, weatherstripping, and draft proofing. They’ll also complete an official EnerGuide assessment—this helps us understand how your home uses energy and where improvements can be made. Learn more about EnerGuide.
Step 5: Our team will develop a customized plan with all the upgrades we recommend to help lower your utility bills and make your home safer, more comfortable, and more energy efficient.
Step 6: You get to review and approve everything before any work begins. Once you’ve signed off, we’ll take care of the rest—providing the materials and coordinating certified contractors to do the work, all at no cost to you.
Step 7: After the upgrades are complete, we’ll give you tips on how to maintain your new equipment and we’ll always be here to answer any questions you may have.
What will I learn by attending a workshop?
By attending a City of Calgary sponsored Empower Me workshop, you’ll get a better understanding of how Alberta’s energy system works—like who your utility providers are, what roles they play, and why they offer rebates and energy-saving programs. You’ll learn how to read your energy and water bills and spot key charges. We’ll walk you through installing simple efficiency upgrades at home, including LED bulbs, water-saving devices like low flow showerheads, window coverings, and weather stripping, to help you save energy, water, and money. You’ll also explore the different types of energy systems commonly used in Alberta homes, along with simple safety tips to keep things running smoothly. Plus, you’ll see how your everyday habits—like how you heat your space or use water—can make a big difference for both your bills and the environment. And when it comes to rebates and efficiency programs, we’ll show you what’s available and how to take advantage of them.
How can I register for a workshop?
Sign up for a workshop and we’ll reach out as soon as there’s one happening in your area or available online. In the meantime, you can always reach out to us to connect with an Empower Me Mentor for personalized tips on making your home more efficient, safe, and comfortable.
What’s included in a RetroKit?
The City of Calgary is helping Calgarians save gas, electricity, and water with free do-it-yourself (DIY) RetroKits delivered right to your door. Each kit includes easy-to-use items like faucet aerators, outlet gaskets for draft proofing, and smart power bars at no cost to income-qualified households. RetroKits come with simple, step-by-step instructions and you should receive them within 2-3 weeks of applying.
What if I don’t use all the items in the Kit?
It’s completely up to you how you use the items in your RetroKit. If there’s something you don’t need or choose not to use, we encourage you to pass it along to someone else who might find it helpful.
Who qualifies for the program?
Until now, Alberta has also been the only Canadian province without a program to support households living in energy poverty. Kambo Energy Group, Alberta Ecotrust Foundation, and our partners recognize that many hard-working Albertan residents live in energy-inefficient homes but don’t have the financial ability to install upgrades that will reduce their energy bills. The Home Upgrades Program is designed to help participants reduce their energy consumption, while improving the comfort and safety of their homes.
Can I choose my home’s upgrades?
Upgrades are recommended by a licensed professional based on what your home needs most and what will make the biggest difference to your energy and water bills—but it’s always your choice. You can choose to opt out of any upgrades.
We also encourage you to speak with our assessors and let them know about your experiences, concerns, and anything that’s been challenging in your home. Your input helps us select the most suitable upgrades for you and your home.
How do I know when a workshop is happening?
Sign up for a workshop and we’ll contact you as soon as there’s one happening in your area, online, or in your preferred language. In the meantime, you can always reach out to us at empowerme@kambo.com to get connected with an Empower Me Mentor for personalized tips on making your home more efficient, safe and comfortable.
How do I install the items in the RetroKit?
Each kit comes with step-by-step instructions for installing each item. Remember, safety first – if you are unsure about any instructions, please contact a professional before proceeding.
What are the program’s income qualifications?
Income Qualifications for the Home Upgrades Program are based on the number of people living in the home and the total household income (income from anyone 18+ who lives in the home).
Number of People living in the Home, Maximum Income
1 person, $49,296
2 people, $59,997
3 people, $74,409
4 people, $93,205
5 people, $106,132
6 people, $117,703
7 people or more, $129,276
Applicants living in Canmore who are part of the Affordability Services Program are automatically eligible for the Home Upgrades Program
Can I bring my children to a workshop?
Yes! While we won’t have staff available to supervise children, you’re welcome to bring them along and keep them with you during the session. It’s also a fun chance for kids to learn how they can help save gas, electricity, and water at home!
I’m a renter. Am I allowed to install the items included in a RetroKit?
RetroKit items don’t require any structural or permanent changes to your home, so you typically do not need landlord permission. However, if you have any concerns, it is always a good idea to double check with your landlord.
What documents will I need to submit?
You can submit any of the following documents to confirm your income meets the eligibility criteria:
- Canada Revenue Agency (CRA) notice of assessment
- Recipient of other social benefits offered to income-qualifying individuals such as, Calgary’s Fair Entry Program, Assured Income for the Severely Handicapped (AISH), Alberta Works, or Resettlement Assistance Program (RAP)
- Letter from a social worker confirming that you need this program
You will also need to submit a copy of your utility bill with your name on it to confirm you are the primary utility holder.
What happens when I apply?
The program offers targeted upgrades and support based on each household’s unique needs. While not every applicant is guaranteed home upgrades such as a new furnace, additional supports like energy education and energy savings kits are available. You will receive an email shortly after applying informing you of your eligibility. Depending on pre-screening results, applicants may be asked to verify their household income (income from anyone 18+ who lives in the home) and the cost of their energy bills. The program will consider both the potential impact that upgrades could make in the home, paired with how burdensome energy bills are for a household and the percentage of income directed towards paying them. For applicants whose homes qualify for upgrades, the Home Upgrade Program team will schedule a time for our home assessor to do a walkthrough of the home and install energy measures such as LED lighting, water saving devices,weatherstripping, and draft proofing. Based on the assessment, our team will determine which additional upgrades could be installed to further reduce energy consumption and improve affordability. The program team will create a full scope of work detailing the activities and upgrades that will be offered by the Home Upgrades Program. We will communicate this scope of work with the homeowner who will sign off on the proposed upgrades. The program will provide all the materials and our certified contractors will conduct the installations free of charge.
How can I verify the program?
Email The City of Calgary or call 311. You can also find information about the Calgary Home Upgrades Program at Calgary.ca/ClimateEquity.
Protect yourself from scams. This program will never do door-to-door sales. Only authorized Home Upgrades Program team members and contractors can deliver this program and we will never show up unannounced.
What kind of multilingual support is available?
Workshops are offered in a variety of languages, depending on which Energy Mentors are available at the time. Select your preferred language when you register. We do our best to meet as many language needs as possible, but please note that we can’t always guarantee a workshop or translator will be available in every language.
Why is the program free?
The Home Upgrades Program is the first and only Alberta-based program designed to support lower-income households through free energy-efficient upgrades. The program’s funders are committed to supporting Albertans and addressing the challenge of energy poverty. Thanks to their generous support, there are no costs passed on to the homeowners.
What should I expect after I submit my application?
Step 1: Once you have submitted your application form you will receive an email confirming if you’re eligible or not.
Step 2: You will be asked to confirm your household income (from anyone 18 or older living in your home) and share your utility bills.
Step 3: If your home qualifies, we’ll contact you to book a time for one of our friendly home assessors to visit. During the walkthrough, they’ll install some immediate gas, electricity, and water-saving items, such as LED light bulbs and faucet aerators. They’ll also complete an official EnerGuide assessment to helps us understand how your home uses energy and where improvements can be made. Learn more about EnerGuide.
Step 4: Our team will develop a customized plan with all the upgrades we recommend to help lower your utility bills and make your home safer, more comfortable and more energy and water efficient.
Step 5: You get to review and approve everything before any work begins. Once you’ve signed off on the detailed list of upgrades, we’ll take care of the rest — providing the materials and coordinating certified contractors to do the work, all at no cost to you.
Step 6: After the upgrades are complete, we’ll give you tips on how to maintain your new equipment and we’ll always be here to answer any questions you may have. Learn more about the steps to participating in the program.
Are there any program costs that must be covered by participants?
No, all program costs are covered thanks to the support of our partners. While participants are required to invest time throughout the application, home assessment, and upgrade installation process, there is no financial investment required from participants.
Can I install the upgrades myself?
No. We have licensed professionals that support the program and install all the upgrades. These services are free and included in the program, which will save you time and energy! All you need to do is ensure someone is home to let them in and that the space is clear of items so our professional contractors have room to install the upgrades.
How are upgrades chosen for my home?
The Home Upgrades Program offers varying levels of support, products, and installations depending on the needs of the home, and how difficult it is for a household to pay their energy bills. As such, homeowners receive upgrades that will have the biggest impact on affordability. Our assessment team will determine which, if any, upgrades will result in noticeable changes to your energy bills. Not every home receives all the upgrades listed.
I’m a renter or landlord. Can I still apply?
Yes, renters can apply as long as they meet the eligibility criteria above. Both the renter and landlord will need to sign an agreement with The City of Calgary before any upgrades can move forward. This ensures everyone is on the same page about the planned work and protects the rights of both the renters and landlords.
Why would an applicant not qualify for home upgrades?
While there are a number of reasons some applicants won’t qualify for upgrades, some of the most common reasons include:
- Energy-efficient upgrades would not significantly reduce energy consumption within the home
- Household income is above the threshold required to qualify
- The home is not located in the current program service area of Calgary, Edmonton, or Canmore
- Energy bills did not constitute a significant enough portion of household income
- The applicant is not the energy bill account holder
What is an EnerGuide assessment?
An EnerGuide assessment helps us understand how your home currently uses energy. We use it to identify upgrades that will reduce your home’s gas, electricity, and water use. A registered energy advisor will assess your home from the basement to the attic and provide you with an EnerGuide label and report that will help us make decisions about possible upgrades. Think of the EnerGuide label like a nutrition label on food, but for your home. It is just like the EnerGuide labels that you see on new appliances, but for your whole home. Learn more about EnerGuide assessments and labels here.
The initial assessment takes about two hours. There is a final assessment after your upgrades have been installed – this takes about one hour.
Can I still apply if I live outside of the program’s service areas?
Unfortunately, the program is currently limited to city limits within the designated service areas of Calgary, Edmonton, and Canmore. We hope to continue expanding the program and invite you to follow us on social media or check back for updates.
Is everything really offered free of charge?
Yes! The Home Upgrades Program is fully funded by The City of Calgary and all upgrades are completely free of charge.
What types of homes are eligible?
The program is currently limited to detached homes, duplexes and townhouses. All homes in the program must be installed on a permanent foundation. We are not currently accepting applications from mobile homeowners.
How will I know if I’m saving energy?
Your monthly utility bills are a helpful way to see how much energy and water you’re using at home. Even if the amount you owe changes month to month, you can still track your actual consumption and see how small changes make a difference over time. Want to learn how to read your energy bills more confidently? Sign up for a free workshop to learn easy ways to save gas, electricity, and water, hosted by Empower Me on behalf of The City of Calgary. Register now.
Are renters eligible to apply?
We know that renters often struggle with high energy bills and sometimes live in energy-inefficient homes. While we are not accepting renters at this time, we encourage renters to apply, and we will contact you when the program is ready to work with renters and landlords to reduce energy consumption.
When is the program offered until?
Like many programs, the Home Upgrades Program relies on funding. Should more funding become available, we will continue to offer our services. Our hope is that the program will become a fixture on the market.
Can I apply on someone else’s behalf?
The application can be filled in on someone’s behalf, however the legal property owner must sign a consent form indicating their willingness to participate in the program. The legal homeowner must also sign off on the home assessment and any work conducted within the home.
What are Energy Saving Measures?
Energy Saving Measures include home upgrades, such as new insulation, weather stripping or LED lightbulbs that make a home more energy efficient. Behavioural changes, such as programming thermostats or keeping windows shut while a home is being heated or cooled can also help reduce the energy consumption of a home.
Are translators available?
Yes, translators are available to support on installation days depending on language needs and availability. Please connect with us for more information.
Will a lien be put on my house?
No, the Home Upgrades Program will not put a lien on any homes upgraded through this program.
Eligibility Checklist
- Do you live in Calgary, Canmore, or Edmonton?
- Do you own a detached house, duplex, or town house that was built before 1998?
- Do you meet our income qualifications? (See FAQs)
- Are you struggling to pay your energy bills and maintain the comfort of your home?
If you answered yes to the questions above, you may qualify to receive free home upgrades, such as a high efficiency furnace, new insulation, or weatherstripping.

Not sure if you should apply?
Visit our Frequently Asked Questions
Our Team
Our team has worked with close to 5,000 Albertan households to help reduce energy bills, improve the efficiency of homes, and offer in-depth education to support the needs of our communities. As a community-based organization, we hire locally and work with trained professionals who will identify how our program can help meet your needs.

Yasmin Alsarraj
Program Coordinator

Russ Walker,
Construction Manager & Energy Assessor for Edmonton

Patrick Strey
Construction Manager & Energy Assessor for Calgary

Kambo Energy Group and Alberta Ecotrust Foundation have partnered to deliver Alberta's first and only program to help homeowners reduce their energy costs through a combination of education and targeted home upgrades.

%2010.webp)
%202.webp)
%202.webp)
Kambo Energy Group is a minority-owned and run social enterprise committed to improving home comfort, safety, and energy efficiency in underrepresented communities. Kambo is home to three in-house programs, including the Home Upgrades Program.
Alberta Ecotrust Foundation is an environmental charity that leads urban climate change action and is a critical source of funding and capacity-building for the province’s environmental nonprofit community.
Partners
The program is supported by generous funding partners who are committed to helping lower-income Albertans improve the comfort, efficiency, and safety of their homes. Thanks to our partners, there are no costs or hidden fees for homeowners benefiting from the program.
Funding for St Albert was carried out with assistance from the Federation of Canadian Municipalities’ Green Municipal Fund, an endowment created by the Government of Canada and was provided through a previously approved GMF grant program agreement.